Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, email address, and contact details. Additionally, we collect device information to improve our services and ensure compatibility with your devices. On-site service interactions, such as dining or entertainment preferences, may also be recorded to personalize your experience. Furthermore, gameplay interactions are tracked to ensure fair play and compliance with regulations.
How We Use Your Information
The information we collect is used to deliver hospitality services tailored to your preferences. We may use your data to manage reservations, provide customer support, and enhance your overall experience. Your information helps us ensure safety and fair play within our gaming areas. By understanding your preferences, we can personalize your stay, making it more enjoyable and suited to your needs. We may also use your information to communicate important updates or offers that may interest you.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take data protection seriously and implement appropriate security measures to safeguard your personal information. Access to your data is limited to authorized personnel who require it for their job functions. We regularly review our security practices to ensure your information remains protected against unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Service Providers
We may engage limited third-party service providers to assist us in delivering our services, such as analytics and security. These providers are contractually obligated to protect your information and may only use it for the purposes specified by us. We do not sell or rent your personal information to third parties for marketing purposes. If you have concerns about how your data is shared, please contact us for more information.
Your Rights
You have rights regarding your personal information. You may request access to the data we hold about you, and you can ask for corrections if your information is inaccurate or incomplete. Additionally, you have the right to request deletion of your data, subject to certain legal obligations we may have. To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through our website or via email. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated terms.